Privacy Policy
Effective Date: 7/17/2025
Welcome to Senior Care Labs ("we," "us," "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us. By using our site, you consent to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information from you:
Name, address, phone number, and email address
Date of birth, gender, and insurance details
Health-related information (only if you voluntarily provide it or are referred through a healthcare provider)
Payment or billing details (if applicable)
b. Non-Personal Information
We may also collect technical data including:
IP address, browser type, device type, and operating system
Pages visited, time spent on pages, clickstream data
Cookies and usage data (for analytics and site functionality)
2. How We Use Your Information
We use collected information to:
- Provide and manage our lab testing and wellness services
- Process inquiries and deliver results securely
- Improve our website and services through analytics
- Respond to emails and customer support requests
- Send appointment reminders or service updates (if opted in)
- Comply with legal, regulatory, and licensing obligations
3. How We Share Your Information
We do not sell your personal data. We may share your data with:
- Medical providers or authorized third parties at your request or as required for care
- Lab partners and diagnostic processing entities under HIPAA-compliant agreements
- Legal authorities, when required to comply with state or federal law
- Service providers who help us run our website and business operations (e.g., IT or billing platforms)
4. Data Protection and Security
We maintain administrative, technical, and physical safeguards to protect your personal information. This includes:
- Secure servers with encryption
- HIPAA-compliant health data storage
- Restricted internal access to sensitive information
However, no method of data transmission is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
As a resident of the state of Florida, and in compliance with applicable U.S. law, you may:
- Request a copy of your personal data we have on file
- Request that we correct or delete your data
- Opt out of non-essential communications at any time
Please email [email protected] with your request.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Remember preferences
- Enable secure login
- Analyze site traffic
You can adjust your browser settings to block or delete cookies at any time.
7. Children’s Privacy
We do not knowingly collect or solicit personal data from children under 13. If we learn that a child has submitted personal information, we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Governing Law
This policy shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of laws principles.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 [email protected]
Terms and Conditions
Effective Date: 7/17/2025
These Terms and Conditions ("Terms") govern your use of the website, services, and lab testing offerings of Senior Care Labs ("we," "our," "us"). By accessing or using our site or services, you agree to be bound by these Terms and our Privacy Policy.
1. Use of Our Services
You must be at least 18 years of age (or have guardian consent) to access our services. By using our website or ordering testing, you represent that:
- All information you provide is truthful and accurate
- You are using our services for lawful purposes only
- You will not use our website in any way that could damage or impair our systems or others’ use of the site
2. Medical Disclaimer
Senior Care Labs is not a medical provider. We do not diagnose, treat, or provide medical advice. Our services include laboratory testing and reporting only.
All test results are intended to be reviewed and interpreted by a licensed healthcare provider. You agree not to rely on our test results as a substitute for professional medical care. We are partner with professionals medical facilities which will provide the test we are simply the connection to help you get better results.
3. Accuracy and Limitations of Test Results
We use certified laboratories and advanced testing technology, but no test is 100% accurate. Results may be impacted by timing, sample quality, medications, or physiological variables.
We are not liable for any misinterpretation or consequences that result from actions taken based on lab results.
4. Payment and Insurance
Where applicable, you are responsible for providing valid payment or insurance information. Some services may be billed to Medicare, Medicaid, or private insurance.
You agree to be responsible for any charges not covered by insurance, including co-pays, deductibles, or denied claims.
5. Intellectual Property
All content on this website — including logos, trademarks, text, graphics, and layouts — is the property of Senior Care Labs and protected under intellectual property law.
You may not reproduce, copy, modify, or distribute our content without express written consent.
6. Limitation of Liability
To the fullest extent permitted by law, Senior Care Labs shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or profit
- Damages arising from misuse or misunderstanding of test results
- Actions taken based on content or services provided on our website
7. Indemnification
You agree to indemnify and hold harmless Senior Care Labs, its employees, affiliates, and partners from any claims, losses, liabilities, or legal fees arising out of your misuse of our services or violation of these Terms.
8. Termination of Access
We reserve the right to suspend or terminate access to our website or services at any time without notice for conduct that we determine violates these Terms or is harmful to others.
9. Modifications to These Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our site or services after changes are made constitutes acceptance of those changes.
10. Governing Law
These Terms shall be governed by and construed under the laws of the State of Florida, without regard to its conflict of laws principles.
11. Contact Us
If you have any questions about these Terms, please contact us:
📧 [email protected]
